Merchant e-Solutions Leadership

The Merchant e-Solutions leadership team embodies our core values of Captivating the Client, Collaborating for Success, Communicating Effectively, Executing with Excellence, Ownership Mindset and Inspiring Leadership. This passionate and motivated team has a proven track record of over 100 years combined industry experience and is uniquely positioned to bring value to our clients, employees, owner, and the industry through the creation of innovative payment solutions that leverage the power of technology and strategic partnerships to adapt to the transformational changes in the payment ecosystem.

Mike Rouse


Mike has over 20 years of executive-level management experience, having served as COO/CIO/CTO for some of the world’s leading public companies, financial institutions and technology solutions providers. He has held executive-level positions at Royal Bank of Canada (RBC), Toyota Financial Services, Goal Financial and Security First Technologies. Mike has a strong track record of leading companies through major transformations and growth initiatives, with a focus on aligning execution capabilities with strategic plans. He… READ MORE [+]

Joe Voica


Joe joined Merchant e-Solutions in February 2019 as Chief Revenue Officer. He is a seasoned leader with over 25 years of experience in senior executive roles in the digital marketing, payment services, e-com, information management and financial services industries. Joe has a strong understanding of how to transform customer needs into actionable strategies and has a consistent record of leading and building high-performing, global teams that drive top and bottom line results. Joe has deep international … READ MORE [+]

Alan McIntosh


Alan joined Merchant e-Solutions in June 2015. He has 20+ years of global leadership experience in Information Technology and Engineering with a proven track record building and managing infrastructure platforms, cloud solutions, and applications across a diverse range of industries. As CIO, Alan is responsible for and leads our innovation and technology operations functions, which includes our IT, Engineering, Security and Product organizations. Prior to joining Merchant e-Solutions, Alan was the CIO at Nuvola, a cloud solutions and managed services provider. Before… READ MORE [+]

Eric Haru


Eric joined Merchant e-Solutions in October 2015. He brings 10+ years of experience in the payments industry, leading teams of professionals focused on credit underwriting, compliance and regulatory policy, data security, supplier risk management, and exam management. Eric has a proven record of developing and leading risk and control functions to effectively manage enterprise risk while supporting long-term growth by the business. Prior to joining MeS, Eric spent nine years at Bank of America Merchant Services leading a number of enterprise risk and compliance… READ MORE [+]

Monique Miklovic

Monique Miklovic – EVP, HUMAN RESOURCES

Monique joined Merchant e-Solutions in January 2016. She has an extensive background in developing and implementing people strategies that create a sustainable competitive advantage. Prior to joining Merchant e-Solutions, Monique held multiple positions at Bank of America Merchant Services, a leading provider of payment solutions. Most recently, she was Senior Vice President, Learning and Leadership Development, responsible for leading a team that bridged the gap between business strategy and organizational performance by executing the talent strategies necessary to achieve break-through results. She also served as a… READ MORE [+]

Reese Porter


Reese Porter joined Merchant e-Solutions in February 2016 as EVP and General Counsel. He brings over 10 years of experience as an attorney and business executive in the financial services and payments industries, providing legal and strategic advice to startup and established banks, Fortune 500 SaaS companies and private equity-sponsored payments companies alike. Most recently, Reese was General Counsel at Payspan, Inc., a leading provider of healthcare reimbursement and payment automation, where he was responsible for leading all legal and security aspects of the company. Previously… READ MORE [+]

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