Merchant e-Solutions Leadership

The Merchant e-Solutions leadership team embodies our core values of Captivating the Client, Collaborating for Success, Communicating Effectively, Executing with Excellence, Ownership Mindset and Inspiring Leadership. This passionate and motivated team has a proven track record of over 100 years combined industry experience and is uniquely positioned to bring value to our clients, employees, owner, and the industry through the creation of innovative payment solutions that leverage the power of technology and strategic partnerships to adapt to the transformational changes in the payment ecosystem.

Mike Rouse

Mike Rouse – CHIEF EXECUTIVE OFFICER


Mike has over 20 years of executive-level management experience, having served as COO/CIO/CTO for some of the world’s leading public companies, financial institutions and technology solutions providers. He has held executive-level positions at Royal Bank of Canada (RBC), Toyota Financial Services, Goal Financial and Security First Technologies. Mike has a strong track record of leading companies through major transformations and growth initiatives, with a focus on aligning execution capabilities with strategic plans. He… READ MORE [+]

Shimon Steinmetz

Shimon Steinmetz – CHIEF FINANCIAL OFFICER


Shimon Steinmetz has over 18 years of experience partnering with senior executives and private equity investors to tackle complex business issues and boost operating performance. Shimon has expertise in executing strategic and operational initiatives for corporations undergoing transformation. He was most recently the CFO of Finjan Holdings, a behavior based cybersecurity company. At Finjan, Shimon successfully executed an operational repositioning and financial restructuring of the firm in rapid time. Prior to Finjan, he was a technology… READ MORE [+]

Alan McIntosh

Alan McIntosh – CHIEF INFORMATION OFFICER


Alan joined Merchant e-Solutions in June 2015. He has 20+ years of global leadership experience in Information Technology and Engineering with a proven track record building and managing infrastructure platforms, cloud solutions, and applications across a diverse range of industries. As CIO, Alan is responsible for and leads our innovation and technology operations functions, which includes our IT, Engineering and Security organizations. Prior to joining Merchant e-Solutions, Alan was the CIO at Nuvola, a cloud solutions and managed services provider. Before… READ MORE [+]

Sandra Blair

Sandra Blair – CHIEF PRODUCT OFFICER


Sandra Blair has over 25 years of operational and consulting experience in Financial Services. Her experience spans the financial technology industry — primarily electronic payment processing and banking. Sandra also has extensive experience in developing products, remediating systems, and streamlining back-office operations. She has held several senior executive corporate roles such as SVP Product Development & Deployment at Vital Processing (now TSYS merchant acquiring) and CIO and head of Product Vanco Payments. Her most recent… READ MORE [+]

Eric Haru

Eric Haru – CHIEF RISK OFFICER


Eric joined Merchant e-Solutions in October 2015. He brings 10+ years of experience in the payments industry, leading teams of professionals focused on credit underwriting, compliance and regulatory policy, data security, supplier risk management, and exam management. Eric has a proven record of developing and leading risk and control functions to effectively manage enterprise risk while supporting long-term growth by the business. Prior to joining MeS, Eric spent nine years at Bank of America Merchant Services leading a number of enterprise risk and compliance… READ MORE [+]

Monique Miklovic

Monique Miklovic – EVP, HUMAN RESOURCES


Monique joined Merchant e-Solutions in January 2016. She has an extensive background in developing and implementing people strategies that create a sustainable competitive advantage. Prior to joining Merchant e-Solutions, Monique held multiple positions at Bank of America Merchant Services, a leading provider of payment solutions. Most recently, she was Senior Vice President, Learning and Leadership Development, responsible for leading a team that bridged the gap between business strategy and organizational performance by executing the talent strategies necessary to achieve break-through results. She also served as a… READ MORE [+]

Reese Porter

Reese Porter – EVP, GENERAL COUNSEL


Reese Porter joined Merchant e-Solutions in February 2016 as EVP and General Counsel. He brings over 10 years of experience as an attorney and business executive in the financial services and payments industries, providing legal and strategic advice to startup and established banks, Fortune 500 SaaS companies and private equity-sponsored payments companies alike. Most recently, Reese was General Counsel at Payspan, Inc., a leading provider of healthcare reimbursement and payment automation, where he was responsible for leading all legal and security aspects of the company. Previously… READ MORE [+]

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